Privacy Policy

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Privacy Policy for 3ROC Technology

Last updated: September 2025

3ROC Technology ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

By using the Service you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

Contents

  • Interpretation and Definitions
  • Collecting and Using Your Personal Data
  • Use of Your Personal Data
  • Retention of Your Personal Data
  • Transfer of Your Personal Data
  • Disclosure of Your Personal Data
  • Security of Your Personal Data
  • Children’s Privacy
  • Links to Other Websites
  • Changes to this Privacy Policy
  • Contact Us

Interpretation and Definitions

Interpretation

The words with the initial letter capitalised have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to 3ROC Technology Ltd, Office F8, The Esplanade, Rochdale OL16 1AE, United Kingdom.
  • Cookies are small files placed on Your device by a website to store browsing information and preferences.
  • Country refers to: United Kingdom.
  • Device means any device that can access the Service such as a computer, a mobile phone or a tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website and related services (for example, www.3roc.co.uk).
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Third-party Social Media Service refers to social networks or websites that may be used to register or access the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company name and job title
  • Billing and payment information (if you purchase Services)
  • Any other information you choose to provide in forms, emails or messages to Us
Usage Data

Usage Data is collected automatically when using the Service and may include information such as:

  • Your Device’s Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our Service that You visit
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data
Mobile Device Information

When You access the Service by or through a mobile device, We may collect certain information automatically, including but not limited to the type of mobile device You use, unique device identifiers, mobile operating system, mobile browser type, and IP address.

Information from Third-Party Social Media Services

If You register through or link Your account to a Third-Party Social Media Service, We may receive certain personal data from that service, such as your name, email address, and profile picture. The scope of the data depends on the third party’s permissions and settings.

Use of Tracking & Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity on Our Service and store certain information. Cookies can be Session or Persistent. You can instruct your browser to refuse all Cookies, but this may limit functionality of the Site.

We may use third-party marketing automation and analytics providers (for example, Force24 or similar providers). Where used, these providers may set cookies such as:

  • f24_autoId — temporary identifier to track anonymous activity (may be persistent when married to an identity);
  • f24_personId — identifier generated when a contact is known, used for personalisation and segmentation.

Note: We mention Force24 only as an example of the types of platforms we may use. Exact provider names and cookies in use may change — the cookies actually used will be listed in the Cookies section of this site when present.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring and improving usage.
  • To manage Your Account and to provide customer support.
  • For the performance of a contract: to deliver products or services You have purchased.
  • To contact You by email, telephone, SMS, or other equivalent forms of electronic communication (including push notifications) regarding updates, security alerts and administrative messages.
  • To provide You with news, special offers and general information about other goods, services and events which we offer, unless You opt out.
  • To manage Your requests and respond to enquiries.
  • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all Our assets.
  • For other legitimate business purposes such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and improving our Service, products and user experience.

Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: third-party companies and individuals who provide services on our behalf (hosting, analytics, payment processing, email delivery, marketing automation).
  • For business transfers: in connection with a merger, acquisition, reorganisation or sale of assets.
  • With Affiliates: where required for business purposes; affiliates will be required to honour this Privacy Policy.
  • With business partners: to offer certain products, services or promotions jointly.
  • With other users: if You share information publicly or interact in public areas of the Service.
  • With Your consent: where You have given consent for a specific disclosure.
  • When required by law: to comply with legal obligations or respond to lawful requests from public authorities.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data may be retained for internal analysis for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your information may be processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means Your Personal Data may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ.

When we transfer Personal Data outside your jurisdiction, we ensure appropriate safeguards are in place such as standard contractual clauses, data processing agreements with providers, or other lawful transfers permitted under applicable law.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different privacy policy.

Law enforcement

Under certain circumstances the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other legal requirements

The Company may disclose Personal Data in good faith where we believe disclosure is necessary to:

  • Comply with a legal obligation;
  • Protect and defend the rights or property of the Company;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of Users of the Service or the public;
  • Protect against legal liability.

Security of Your Personal Data

We use commercially reasonable administrative, technical and physical safeguards to protect the personal information we process. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected Personal Data from a child under 13 without parental consent, we will take steps to remove that information and terminate the related account.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Cookies and Your Choices

You can control and/or delete cookies as you wish — for details, see aboutcookies.org. You can delete all cookies on your device and set most browsers to block cookies. Blocking cookies will affect the functionality of many websites, including ours.

When applicable, we will present a cookie banner allowing you to accept or reject non-essential cookies. You can withdraw consent at any time by updating your browser or cookie settings or by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last updated" date. We may also notify you by email or a prominent notice on our Service prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@3roc.co.uk
  • Address: 3ROC Technology, Office F8, The Esplanade, Rochdale OL16 1AE, United Kingdom

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