About 3ROC
3ROC is committed to empowering individuals and organizations through exceptional tech support services. Our mission is to enhance productivity and ensure the security of technology for our clients, fostering long-term relationships built on trust.
1
years
Since our founding, we have focused on delivering comprehensive solutions tailored to our clients’ needs, ensuring they receive the best support possible.
1
clients served
Our customer-centric approach ensures that we prioritize our clients’ needs, working tirelessly to exceed their expectations and build lasting partnerships.
1
projects completed
With a dedicated team of experts, we have successfully completed numerous projects, showcasing our commitment to excellence and innovation in tech support.
10
team members
Our team consists of skilled professionals, including network specialists and support managers, all working together to provide top-notch service.
Our Comprehensive Tech Support Services
At 3ROC, we offer a wide range of tech support services to meet your needs. From hardware assistance and networking setup to software support and data management, our expert team is here to help you every step of the way.
Hardware Assistance
Our team provides expert hardware assistance, including installation, repair, and maintenance of computer components to ensure your devices run smoothly.
Networking Setup
We offer comprehensive networking setup services, from connecting cables to configuring network devices, ensuring a reliable and secure network for your business.
Software Support
Our software support services include installation, troubleshooting, and maintenance of software applications to keep your systems running efficiently.
Comprehensive Service Desk Support
Our service desk is available 24/7 to assist you with any technical issues. Whether you need help with software, hardware, or network problems, our expert team is here to provide prompt and effective solutions.
Contact Us
Reach out to our support team via phone, email, or live chat. We are always ready to help you with your tech needs.
Hours
Our service desk operates 24/7, ensuring that you receive support whenever you need it.
Comprehensive Data Management Solutions
At 3ROC, we offer robust data management services to ensure your critical information is always secure and accessible. Our solutions include automated data backups and efficient recovery options to protect your business from data loss.
- Automated Data Backups
- Efficient Recovery Options
- Secure Storage Solutions
Advanced Antivirus Management
Protect your devices with our advanced antivirus management services. Our solutions are designed to safeguard your computers, tablets, and smartphones from malware, viruses, and other cyber threats.
- Real-time threat detection
- Automatic updates
- Comprehensive device protection
Comprehensive ISO 27001 Registration Support
At 3ROC, we provide expert guidance to help your organisation achieve ISO 20001 certification. Our team ensures a smooth and efficient process, from initial assessment to final registration.
- Initial Assessment and Gap Analysis
- Documentation and Implementation Support
- Pre-certification Audits and Training